◻ “I have worked for years with large crowds of people, but you are the best organized, the cleanest, and the most cooperative.”​—The administrator of the Maracanãzinho Stadium in Rio de Janeiro.

◻ “There was a great contrast between your behavior and that of others who have used our hotel rooms. Your people kept all the installations clean and orderly, and their conduct revealed flawless respect for others.”​—A hotel manager in Novo Hamburgo.